Effective Date: January 1, 2025
At Inffluent Software, we value and respect your privacy. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you use our Business Planning software services (the “Service”). By using our Service, you consent to the practices described in this policy.
1. Information We Collect
We collect different types of information to provide and improve our Service, including:
a) Personal Information
When you sign up for or use our Service, we may collect the following personal information:
- Contact Information: Name, email address, phone number.
- Account Credentials: Username and password to authenticate your access.
- Payment Information: Credit card details or other payment methods if you subscribe to paid services.
b) Usage Data
We collect information about how you interact with our Service, including:
- IP address, browser type, and operating system.
- Pages viewed, actions taken, and interactions within the Service.
- Device information and application logs.
c) Cookies and Tracking Technologies
We use cookies and similar technologies to track your activities on our Service and provide a personalized experience. These technologies may collect information such as:
- Your preferences and language settings.
- Frequency of visits and session duration.
- How you navigate the website or application.
You can control cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Service: To enable the core functionality of the Business Planning software, offer customer support, and enhance the features of the Service.
- Billing and Payments: To process payments for the Service, manage subscriptions, and provide billing support.
- Communication: To send you service-related updates, promotional materials (if opted in), and respond to your inquiries or support requests.
- Analytics and Research: To understand usage patterns, improve the user experience, and conduct research to enhance our offerings.
3. Data Sharing and Disclosure
We do not sell your personal information. However, we may share your data in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Service, processing payments, or conducting analytics. These third parties are bound by confidentiality agreements and are only authorized to use your data as necessary to provide services to us.
- Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a subpoena, court order).
- Business Transfers: If Inffluent Software is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
4. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, accounting, or reporting requirements. When your personal data is no longer needed, we will securely delete or anonymize it.
5. Security of Your Information
We take the security of your information seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. These measures include encryption, secure servers, and firewalls.
However, please be aware that no security system is completely secure, and we cannot guarantee the absolute security of your data.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., legal or contractual obligations).
- Opt-out: You may opt-out of receiving marketing communications from us by following the instructions in the email or contacting us directly.
To exercise any of these rights, please contact us at the email address provided below.
7. Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information as soon as possible.
8. International Data Transfers
If you are accessing our Service from outside the country where our servers are located, please be aware that your information may be transferred to, processed, and stored in countries where privacy laws may differ from those in your jurisdiction. By using our Service, you consent to these transfers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through the Service or by email. We encourage you to review this policy periodically for any updates. The date at the top of this policy indicates the most recent version.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us at:
Inffluent Software
Email: info@inffluent.com